ione club Casino & Sportsbook Terms
Our terms set out the conditions under which we provide access to ione club. Account creation, deposits, withdrawals, live-dealer tables, sportsbook markets, and slot games are all governed by the policies outlined here. We require identity verification, responsible account use, and compliance with applicable jurisdiction law before any activity on our platform.
When you join ione club, you agree that our services are available only where local law permits. You remain responsible for confirming that your access and use comply with your own jurisdiction's regulations. Our platform operates live-dealer studios across Southeast Asia, accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, and processes withdrawals according to standard verification workflows. All account holders must complete identity verification (KYC) before withdrawing funds.
These terms are the legal agreement between you and ione club. By creating an account, you acknowledge that you have read, understood, and agreed to be bound by these terms.
Account Opening and Eligibility on ione club
We require all account holders to be adults in their jurisdiction of residence. During registration, you provide email, phone number, and personal details. We verify your identity using a government-issued ID (KTP, passport, or equivalent). You must set a secure password and, when prompted, enable two-factor authentication (2FA). False information during registration may result in account suspension.
Your account is personal and non-transferable. You may not share credentials, use multiple accounts to circumvent limits, or allow others to access your account. We monitor for suspicious activity and reserve the right to freeze accounts pending investigation. Account access is restricted to supported jurisdictions. If you access ione club from a jurisdiction where our services are prohibited, your account may be closed without notice.
Our ione club Deposits and Payment Processing
We accept eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct transfers via mobile banking, local payment, online payment, or e-wallet. Deposits settle immediately or within minutes of payment confirmation. Once credited to your account balance, funds are available for live-dealer tables (baccarat, roulette, blackjack, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, MotoGP), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
You are responsible for ensuring your payment method is authorised for the transaction. Disputed deposits are reviewed within five business days. We do not accept third-party payments. Any deposit made from a payment account not registered under your name may result in account suspension and forfeiture of funds.
- Deposit channels
- mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment — settlement typically instant or within minutes.
- Payment limits
- Minimum and maximum deposit amounts vary by payment method; details are displayed during checkout.
- Deposit verification
- All deposits are checked for authorisation and fraud patterns; disputed amounts are reviewed within five business days.
- Account currency
- Account balances are displayed in Indonesian Rupiah (IDR); no automatic currency conversion applies.
Our ione club Withdrawal Policy and Timelines
Withdrawals are processed to your registered payment method after identity verification. We require a government ID (KTP or passport) to complete account verification before any withdrawal is approved. Once verified, you may withdraw your balance at any time. Withdrawals undergo a standard review window to confirm account ownership and check for outstanding holds or disputes. Bank transfers typically settle within one business day. During extended holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi, processing may extend by one to two additional business days.
We reserve the right to delay or refuse a withdrawal if we suspect fraudulent activity, if your account is under investigation, or if we are required to do so by law. You are notified of any delay via email. Withdrawal requests are matched to your registered payment method; transfers to other accounts will not be processed. Minimum withdrawal amounts vary by payment method and are displayed in your account settings.
At ione club, we process withdrawals promptly while maintaining standard security and verification checks to protect both account holders and our platform.
Our ione club Bonus and Promotion Terms
We may offer promotional bonuses, welcome offers, or special promotions from time to time. Any bonus terms specific to an offer are displayed before you claim it. Bonuses may carry playthrough requirements, time limits, or game restrictions. You must meet all stated conditions before bonus funds can be withdrawn. We reserve the right to modify, suspend, or cancel any promotion at any time.
Bonus abuse (including, but not limited to, claiming multiple bonuses across accounts, exploiting system errors, or rapid deposit-and-withdrawal patterns) may result in account closure and forfeiture of bonus funds and related winnings. We review accounts flagged for suspicious bonus activity and make the final determination on whether bonus terms have been breached.
Account Security and Your Responsibilities
You are responsible for maintaining the confidentiality of your password and 2FA recovery codes. We strongly recommend enabling two-factor authentication on your account. If you suspect unauthorised access, change your password immediately and contact our support team. We do not reverse transactions resulting from compromised credentials if you failed to enable available security features or share your credentials with others.
You agree not to use ione club for illegal purposes, money laundering, fraud, or circumventing sanctions. We reserve the right to suspend or close your account if we detect such activity. Account closures for policy violations result in forfeiture of remaining balance.
Jurisdiction, Disputes, and Governing Law
Our services are available only where local law permits. Users are responsible for verifying that access and use of ione club comply with their jurisdiction's regulations. We do not provide legal advice. If you are unsure whether ione club services are available in your region, do not create an account. Any account opened in a prohibited jurisdiction may be closed without notice, and funds may be forfeited.
Disputes arising from your use of ione club are resolved through our internal dispute resolution process. You may submit a formal complaint via email to our support team. We review complaints within seven business days and respond with a resolution. If you are unsatisfied with our response, you may pursue dispute resolution through your local financial regulator or consumer protection authority in Jakarta, Surabaya, Bandung, Medan, or Semarang, depending on your location.
Data Protection and Privacy at ione club
Your personal data is handled according to our privacy policy. We collect email, phone, identity information, and payment details for account verification and compliance purposes. Data is encrypted and stored securely. We do not sell or share personal data with third parties except where required by law. You have the right to request access to your data or request deletion in accordance with applicable privacy regulations.
Changes to Our ione club Terms
We may update these terms at any time. Changes are effective upon posting to this page. Continued use of ione club constitutes acceptance of updated terms. We recommend reviewing this page periodically to stay informed of any changes.